Return Policy
 

At July Amber Co., we take pride in our handmade, small-batch body care products. To ensure hygiene and safety, we do not accept returns on body care products once they have been shipped.
 

Damaged or Defective Items:
If your product arrives damaged or defective, please contact us within 7 days of receiving your order at julyamberco@gmail.com

• Please include your order number and a photo of the damaged/defective item.

• We will offer a replacement or store credit at our discretion.

• Shipping costs for replacements may be covered by us depending on the situation.
   

Exchanges:

• Exchanges are only available for damaged of defective items.

• We do not offer exchanges for size, scent, or preference changes.
   

Store Credit:

• Store credit may be issued if a replacement is not possible

• Store credit can be used for future purchases and does not expire
   

Shipping Issues:

• Customers are responsible for providing a correct shipping address.

• We are not liable for lost or delayed packages due to incorrect addresses or USPS delays (including but not limited to weather).

• If a package is returned due to an incorrect address, reshipping fees may apply.